FAQ

Frequently Asked Questions

General

Where are you located?
We’re based in Victoria, BC and our shop is located at Unit 119 across from Browns Social House on the main Boulevard level of Uptown Mall. You can also browse a curated selection of our products online.

Do you offer gift cards?
Yes! Gift cards are available in-store and online—perfect for birthdays, housewarmings, or anyone who loves beautiful design.

Shoppe

What kind of products do you carry?
We carry a thoughtfully curated collection of furniture, home goods, decor, textiles, lighting and artisan-made pieces with a focus on quality, natural materials, and timeless design.

Can I shop online?
Yes! Our online shop is open 24/7. Select pieces from our store are available online, with new arrivals added regularly.

Do you ship across Canada?
Absolutely. We offer shipping throughout Canada. Local pickup is also available at checkout if you're nearby.

What is your return policy?
We accept returns within 7 days on unused, unopened items with original tags and packaging. Sale items and custom orders are final sale. Please refer to our full return policy.

Interior Design Services

What types of design services do you offer?
We offer full-service interior design, styling consultations, and custom sourcing. Whether it’s one room or a whole home, we tailor our services to fit your needs and vision.

How do I get started with a design project?
Reach out to us at [email protected] or visit us in person to book a complimentary discovery call. From there, we’ll guide you through our process and next steps.

Do you work on renovations or new builds?
Yes! We collaborate on everything from kitchen and bath remodels to full-scale renovations and new construction projects, often working closely with contractors and architects.

Can I shop your store even if I’m not a design client?
Of course! Everyone is welcome to shop our collection—no design project required.